What We Do

Professional Outbound Calling, Built Around Your Business

Dearborn Dialing Services is an outsourced call center and appointment-setting company. We provide trained callers who assist businesses with outbound calling, customer follow-up, appointment scheduling, and CRM management.

Dearborn Dialing Services does not operate as a lead generation company or affiliate marketing network and does not sell consumer leads. Clients provide their own customer and prospect information for use in connection with the services they request.

Core Services

Calling Support That Fits Your Process

Professional Outbound Calling

Our trained callers conduct professional outbound calls using customer and prospect information provided by your business. We follow your scripts, instructions, and communication guidelines while documenting each interaction.

Appointment Setting

We help connect your customers and prospects with your team and schedule appointments based on your business requirements, availability, and qualification criteria.

Customer & Prospect Follow-Up

Consistent follow-up helps keep important conversations moving. Our team provides timely and professional follow-up based on the process and communication strategy you define.

Industry Focus

Real Estate Investors

We help real estate investment businesses manage professional outbound communication with property owners and prospects using information provided by the client.

Our callers follow your scripts and qualification criteria to gather relevant information, answer basic questions, document conversations, and schedule appointments with your team when appropriate.

Our Support Includes
  • Property-owner outreach
  • Appointment setting for acquisition teams
  • Customer and prospect follow-up
  • Qualification based on your criteria
  • Objection handling and call documentation

What you get

Professional conversations, documented call outcomes, and qualified appointments scheduled according to your requirements.

Industry Focus

Solar Companies

We help solar businesses connect with homeowners and prospects through professional outbound calling and appointment setting.

Our callers follow your communication guidelines and qualification criteria to gather the information your team needs and schedule consultations when appropriate.

Our Support Includes
  • Professional homeowner outreach
  • Consultation appointment setting
  • Qualification based on your requirements
  • Follow-up calls
  • Rescheduling and appointment confirmation

What you get

Consistent communication, documented call outcomes, and consultation appointments scheduled directly according to your team's requirements.

Industry Focus

Home Service Businesses

Roofing, HVAC, remodeling, and other home service businesses use our calling support to maintain consistent communication with customers and prospects and schedule estimate and inspection appointments.

Our team uses the information you provide and follows your scripts, qualification criteria, and scheduling process.

Our Support Includes
  • Estimate and inspection appointment setting
  • Customer follow-up
  • Prospect follow-up
  • Customer re-engagement
  • Appointment confirmation and rescheduling
  • Call documentation

What you get

Confirmed estimate or inspection appointments, documented call outcomes, and relevant customer or prospect information gathered during each interaction.

How Engagements Work

Getting Started Is Straightforward

Strategy Call

We learn about your business, target audience, services, communication goals, and ideal appointment. From there, we help establish the appropriate calling process, scripts, and qualification criteria.

Onboarding

You provide the customer and prospect information, scripts, scheduling details, and campaign requirements needed for the engagement. Our callers are then briefed on your process.

Live Calling & Reporting

Our callers begin outreach according to your campaign requirements. You receive regular reporting on calling activity, conversations, appointments, and relevant outcomes.

How We Work

Your Information. Our Calling Support.

Dearborn Dialing Services is an outsourced call center and appointment-setting company.

We provide trained callers who assist businesses with outbound calling, customer follow-up, appointment scheduling, and CRM management.

Clients provide their own customer and prospect information for use in connection with the services they request.

Dearborn Dialing Services does not sell consumer leads, operate as a lead generation company, or operate as an affiliate marketing network.

Not sure which service fits?

Let's Build the Right Calling Process for Your Business

Tell us about your business, your communication goals, and the type of calling support you need.

We’ll help you determine the right approach for your customer and prospect outreach, follow-up, and appointment-setting needs.