Acceptance of Terms

These Terms & Conditions (“Terms”) govern your use of the Dearborn Dialing Services website and your engagement with our services.

By accessing our website, submitting a contact form, or engaging our services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

Our Services

Dearborn Dialing Services provides outsourced calling, customer and prospect follow-up, appointment setting, and CRM support services for businesses.

Our services may include:

• Professional outbound calling
• Customer and prospect follow-up
• Appointment setting
• Customer re-engagement
• Call documentation
• CRM support
• Appointment confirmation and rescheduling

Clients provide the customer and prospect information used in connection with the services they request.

Specific scope, deliverables, pricing, responsibilities, and other engagement details may be established through a separate agreement, proposal, order form, or other written arrangement between Dearborn Dialing Services and the client.

Dearborn Dialing Services does not sell consumer leads or operate as a lead generation company or affiliate marketing network.

Client Responsibilities

Clients are responsible for providing accurate information, appropriate calling instructions, scripts, scheduling requirements, and other materials necessary for the requested services.

Clients are also responsible for ensuring that information they provide to Dearborn Dialing Services may lawfully be used for the requested calling, messaging, and appointment-setting activities.

Clients must not provide information or instructions that would require Dearborn Dialing Services to violate applicable laws or regulations.

Use of the Website

You agree to use this website only for lawful purposes.

You agree not to:

• Submit false or misleading information.
• Attempt to interfere with the operation or security of the website.
• Use the website for unlawful purposes.
• Attempt to gain unauthorized access to systems or information.
• Infringe the rights of others.

SMS Terms

By providing your mobile phone number and opting in through an applicable consent method, you may receive SMS messages from Dearborn Dialing Services related to your inquiry, appointments, or requested services.

• Message frequency varies based on your interactions with us.
• Message and data rates may apply.
• Reply STOP to opt out at any time.
• Reply HELP for assistance.
• Consent to receive SMS messages is not a condition of purchasing goods or services.
• Carriers are not responsible for delayed or undelivered messages.

For additional information about how we handle information collected through SMS, please review our Privacy Policy and SMS Terms.

Intellectual Property

All content on this website, including text, graphics, logos, images, and branding, is owned by Dearborn Dialing Services or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from website content without prior written permission.

Disclaimers

Our website and its content are provided on an “as is” and “as available” basis without warranties of any kind, express or implied.

While we make reasonable efforts to provide accurate information, we do not guarantee that website content will always be complete, current, or error-free.

Results from calling, follow-up, and appointment-setting services may vary depending on factors including the client’s information, market conditions, customer response, campaign requirements, and other circumstances outside our control.

We do not guarantee a specific number of appointments, sales, conversions, revenue, or other business results unless expressly stated in a separate written agreement.

Limitation of Liability

To the fullest extent permitted by applicable law, Dearborn Dialing Services shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or services.

Indemnification

You agree to indemnify and hold harmless Dearborn Dialing Services, its owners, employees, contractors, and service providers from claims, damages, losses, liabilities, and expenses arising from your misuse of the website, violation of these Terms, or information and instructions you provide in connection with the services.

Termination

We reserve the right to suspend or terminate access to our website or services when reasonably necessary, including where a user violates these Terms or engages in unlawful or abusive conduct.

Governing Law

These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-law principles.

Any disputes arising from these Terms or our services shall be resolved in the state or federal courts located in Michigan, unless otherwise required by applicable law.

Changes to These Terms

We may update these Terms from time to time.

Changes will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have questions about these Terms, please contact us:

Dearborn Dialing Services
Phone: 734-360-8910
Email: support@dearborndialing.com
Address: Dearborn, Michigan